Warranty

THE PARAGON HOMES 5-YEAR WARRANTY

for your complete peace of mind

 

The only new home construction

warranty available for self-builders

in Ontario and Quebec

 

Finally, a new home warranty that protects self-builders

 
If you are considering self-building your new home but are concerned about not having a new home warranty to protect you, your worries are over thanks to Paragon Homes.
 
When you contract with us for your plans, home package and project management service in Ontario and Quebec, we will provide you with a comprehensive 5-year warranty that will give you, the self-builder, increased confidence and peace of mind.
 
Our warranty is equal to, and better in several cases, than conventional new home warranty programs, and it’s free. There are no hidden enrollment and registration fees—which can sometimes cost up to $1,500 and are buried in the purchase price of a typical new home—or other expenses or inconveniences to deal with.
 
To the best of our knowledge, we are the only enterprise to offer this type of warranty to self-builders.
 

How We Can Offer This Warranty?

 
Our design-build-supply services have been refined and managed for over 25 years by the same individuals that created the original Paragon kit and project management system. As a result, we have such confidence in our products and services that we can offer this warranty to selfbuilders when they contract with us for their plans, home package supply and project management service.
 
So now, you not only benefit from the savings that Paragon Homes offers via its design, tendering, supply and management services, but you will also get the peace of mind that allows you to proceed with self-building your new home. It’s all part of our package.
 

What are you waiting for?

 

Start building and start saving!

 

List of covered items and conditions for the Paragon Homes 5-Year Warranty

 

ONTARIO AND QUEBEC

 

ROOFS

 
  • Asphalt Shingles - Tabs Misaligned
  • Asphalt Shingles - Not Sealed
  • Asphalt Shingles - Curled or Cupped
  • Asphalt Shingles – Overhang at Edge
  • Asphalt Shingles - Surface Irregularities
  • Attic - Moisture Leakage (via louvers or vents)
  • Attic - Inadequate Ventilation
  • Eaves troughs / Downspouts - Leaking
  • Eaves troughs - Overflowing During Normal Rain
  • Eaves troughs / Downspouts - Not Draining Correctly
  • Eaves troughs - Do Not Drain Completely
  • Roof Ridge – Sags
  • Roof Trusses / Rafters – Bowed
  • Roof – Wavy
  • Roof - Leaks through Flashing
  • Roof - Shingles Blown off
  • Roofing - Exposed Nails
  • Roofing - Temporary Safety Straps Left On
  • Roofing – Water under Membrane 
  • Roofing - Blistered Asphalt Roll (non leaking)
  • Roofing - Ponding on Flat Roofs
  • Skylight – Leaking
 

CHIMNEYS AND FIREPLACES

 
  • Chimney Cap - Leaking Water via Joint or Crack
  • Chimney Roof Flashing - Leaking
  • Chimney Bricks – Deterioration
  • Chimney - Poor Draw (Solid-Fuel-Burning (Wood, Pellet, Etc. only)
  • Firebrick – Broken
 

EXTERIOR FINISHES

 
  • Aluminum / Vinyl Siding - Bowed or Wavy
  • Aluminum / Vinyl Siding - Faded
  • Aluminum / Vinyl Siding - Loose Trim, Accessories
  • Bricks (cut) - Varying Thicknesses
  • Bricks – Colour Variation
  • Clay Bricks - Chipped
  • Cedar Shakes / Shingles - Excessive Bleed Through
  • Doors / Windows / Junctions - Water Leakage
  • Dissimilar Cladding Materials / Penetrations – Water Leakage
  • Exterior Paint / Stain / Clear Finish - Blisters and Peels
  • Exterior Paint / Stain - Faded
  • Exterior Walls –Water Leakage
  • Exterior Wood Trim - Split
  • Exterior Wood Trim - Bowed, Twisted or Cupped
  • Exterior Stucco - Cracks
  • Exterior Stucco - Peeling or Bubbling
  • Lap Siding (Wood, Hardboard, Vinyl, Etc.) - Poor Alignment
  • Masonry / Veneer Cladding (including Mortar) - Cracked
  • Masonry Joints – Non-uniform Horizontal Alignment
  • Masonry - Mortar Splatters and Stains
  • Masonry – Efflorescence
  • Masonry - Deterioration
  • Repainted Areas – Colour Mismatch
  • Plywood / Veneer Siding - Delaminated
  • Siding (Wood/Hardboard or Panel-Type)-Bowed or Wavy
  • Siding (Wood/Hardboard or Panel-Type) - Gaps in Joints
  • Siding (Wood / Hardboard or Panel-Type) – Recessed Nail heads
  • Stained Wood Siding from Fasteners
  • Tongue-and-Groove Wood Siding - Buckled
 

EXTERIOR FINISHES

 
  • Exterior Door Warped
  • Exterior Wood Doors Inserted Panel Shrinkage
  • Exterior Wood Doors Cracks and Splits
  • Exterior Door – Sticks 
  • Exterior Door – Remains Open
  • Exterior Door – Deformed Plastic Moulding
  • Exterior Door Swings by Itself
  • Exterior Door Crooked
  • Insulating (Factory Sealed) Glass Unit Condensation
  • Sliding Door / Screen – Constrained Movement
  • Wall Out Of Plumb
  • Wall – Bowed
  • Windows – Malfunction
  • Windows – Water Leakage
  • Wood Beam / Post Split
  • Wood Beam / Post Cupped
 

FRAMING - FLOORS

 
  • Floor – Squeaks
  • Floor – Excessive Springiness / Bounce/ Visible Sag
  • Finished Floor (Above Grade) Not Level
  • Subfloor Loose
 

PLUMBING

 
  • Bathtub / Shower – Leaks
  • Bathtub / Shower Base |Lightweight (Fiberglass and Acrylic) Flexes and Creaks
  • Faucet / Fixture Leaking
  • Manufactured Solid Surface Countertop (Integrated Basin) Cracks at Drain
  • Pipes Leaking
  • Plumbing Pipes Frozen and/or Burst
  • Plumbing Fixtures / Trim Fittings Defective
  • Porcelain/Enamel/Fiberglass Surfaces Cracking or Chipping
  • Sewer / Drains / Fixtures Blocked
  • Toilet Takes More Than One Flush to Empty
  • Water Pipes Noisy
  • Water Supply – Does not Deliver Water
 

ELECTRICAL

 
  • Ceiling Fans Vibrates and Noisy
  • Electrical Outlets / Switches – Don’t Work
  • Electrical Fixtures Don’t Work
  • Exhaust Fan Duct / Terminates In Attic or Crawl Space
  • Fuses Blow / Circuit Breakers – Trip
  • Ground Fault Circuit Interrupter (GFCI) Trips Frequently
  • Receptacle/Switch Cover Plate Not Flush With Wall
 

INTERIOR CLIMATE CONTROL

 
  • Condensation – in Attic Space
  • Drafts at Electrical Outlets
  • Drafts – at Windows and Doors 
  • Drafts – at Kitchen or Bath Fans
  • Ductwork Noisy When Floor Is Walked On (‘Oil Canning’)
  • Ductwork Separates
  • Ductwork Vents / Registers Noisy
  • HVAC Not Installed Properly
  • HVAC Cooling Insufficient
  • HVAC Heating – Insufficient
  • HVAC Condensate Line Blocked
  • HVAC A/C Coolant Line Leaks
  • HVAC Grilles and Diffusers Gaps
  • Insulation – Not Enough
 

WALL AND CEILING FINISHES

  •  
  • Ceiling - Uneven
  • Ceiling Texture Uneven
  • Ceiling/Wall Joint Separation
  • Ceramic Tile / Bathtub / Shower Enclosures Water Penetration
  • Clear Interior Finishes Deterioration
  • Drywall Surface Blemishes
  • Finished Surface Rough
  • Gypsum Wallboard Corners Uneven
  • Interior Wall and Ceiling Surfaces Cracks
  • Painted Gypsum Wallboard Texture Variation
  • Paint Finish Unacceptable
  • Paint Splatter
 

INTERIOR FINISHES

 
  • Bi Fold / Sliding Doors Off Tracks
  • Pocket Door Rubs
  • Door Rubs or Does Not Latch
  • Door Drags on Floor
  • Door / Doorjamb – Non Uniform Gap
  • Doors Hinges Binds
  • Interior Door Warped
  • Interior Trim / Moulding Joints – Gaps and Splits
  • Railings – Gaps between Parts
  • Stairs Gaps Between Stairs, Treads and Stringers.
  • Stairs Squeaking Riser or Tread
  • Stair Railings – Not Secure
  • Nail heads / Fasteners Not Properly Set or Filled
  • Wood Door – Split Panel
 

CABINETS AND COUNTERTOPS

 
  • Cabinets / Ceilings / Walls Gaps
  • Cabinets Misaligned
  • Cabinet Doors / Drawer Faces Warped 
  • Cabinet Door / Drawer Binds or Rubs
  • Cabinet Doors – Won’t Stay Closed
  • Countertop Surfaces – Cracks, Scratches, Swelling, Delamination or Chips
 

FLOORING

 
  • Carpet Loose or Stretched
  • Carpet Non Uniform Colour
  • Ceramic/Porcelain Tile | Marble / Stone Flooring Broken or Loose (Including Marble Transitions)
  • Ceramic Tiles Joint Cracks (Grouting or at Junctions)
  • Flooring Uneven Transition between Different Types
  • Floor Uneven
  • Hardwood / Parquet Flooring Cracks at Strips
  • Hardwood /Parquet Flooring – Surface Misalignment between Strips
  • Hardwood Flooring Blistered, Bubbled or Peeled Finish
  • Hardwood Flooring Buckled / Detached from Substrate
  • Hardwood Flooring Cupped or Crowned
  • Vinyl Flooring Protrusions
  • Vinyl Flooring Loose
  • Vinyl (Flexible) Floor Tiles Loose
  • Vinyl Flooring Yellowing
  • Vinyl Flooring Surface Bubbles
  • Vinyl Flooring – Colour Variations from Repairs
 

BELOW GRADE - FOUNDATION & BASEMENTS

 
  • Interior Concrete Surfaces Powdery
  • Concrete Surface Flaking Off or Scaling
  • Basement Concrete Floor – Uneven Surface
  • Basement Concrete Floor Cracked
  • Basement Floor Slab Water Leakage
  • Concrete Block Foundation Wall Cracked
  • Concrete Floor Slab On Ground Settlement in a Finished Area
  • Cast In Place Concrete Foundation Wall Holes
  • Cast In Place Concrete Foundation Wall Cracked
  • Crawl Space Condensation
  • Foundation Wall Leaks
  • Parging (Not Brush Coating) Delaminating Above Grade
  • Structural Column in an Unfinished Basement Out Of Plumb
 

GARAGES AND EXTERIOR

 
  • Asphalt / Concrete Driveway Cracked
  • Asphalt / Concrete Driveway Slope
  • Concrete Garage Floor Heaved or Settled
  • Concrete Garage Floor Cracked
  • Garage Doors – Poor Operation
  • Garage Floor – Poor Drainage
  • Landings / Steps Settling, Heaving or Separating
  • Exterior Deck Springy or Shaky 
  • Exterior Deck Out Of Level
  • Exterior Deck Railing Shaky
  • Exterior Wood Handrails Slivers
  • Exterior Wood Deck Stain Colour Variations
  • Exterior Wood Deck Nail heads Stick Up
  • Exterior Wood Decks Stains from Nail heads
  • Floor Decking Boards Split, Warped or Cupped
  • Open End Beams Twisting
 
Remember that this is a Warranty and NOT an insurance policy! Warranties are contracts governing repair and/or replacement of an item in the event of damage resulting from ordinary use or faulty workmanship. It is an assurance by a seller of a property that the home is as represented. With the PARAGON HOMES 5-YEAR WARRANTY. For one year after the date of purchase, The Paragon Homes 5-Year Warranty will - without charge - repair or replace defective conditions within a given time limit and under certain provisions.
 
Home “insurance” is based on one person indemnifying another person against loss or liability against a certain risk or peril and then as paying money if a certain event occurs. Insurance protects items from hazards, such as theft, fire or water damage, etc. In most cases, warranties will not provide coverage in those situations.
 
In this case, The Paragon Homes 5-Year Warranty covers many building elements of the home – but not the secondary damage caused by an issue. For example, The Paragon Homes 5-Year Warranty may cover that the basement will not leak. If the basement does leak, THE PARAGON HOMES 5-YEAR WARRANTY will cover the repair. It will not cover any secondary damage such as replacing carpet, personal property damage, etc. This secondary damage may be covered under the homeowner’s home insurance policy. 
 
In addition, many manufacturers offer warranties on their materials and equipment; The Paragon Homes 5-Year Warranty does not assume those warranties.
 

What is covered under The Paragon Homes 5-Year Warranty?

 
The Paragon Homes 5-Year Warranty lists the most frequent and typical items of concern to homeowners – from top to bottom! Applying a ‘standard condition’ and metric is a challenge to an existing home and should be interpreted with common sense. The Paragon Homes 5-Year Warranty outlines the covered items on The Paragon Homes 5-Year Warranty Checklist. Only those items warrant that for 5 years from the date of the home sale, the existing home:
 
  • Is free from defects in work and materials (including windows, doors, basements, foundation, roofs, etc.) that could result in water penetration into the building envelope.
  • Is free from defects in materials and work in the electrical, plumbing and HVAC (heating, ventilation and air conditioning) systems.
  • Meets the Ontario or Quebec Building Code requirements (at the time of construction). 
 

What is not Covered under The Paragon Homes 5-Year Warranty

 
This list of applies to all standard conditions listed in THE PARAGON HOMES 5-YEAR WARRANTY:
 
  • Normal wear and tear.
  • Normal shrinkage of materials caused by drying after construction.
  • Defects in materials, design and work supplied by the homeowner.
  • Changes - such as alterations, deletions or additions - made by the homeowner.
  • Secondary damage caused by defects under warranty, such as property damage and personal injury and covered by the home insurance policy.
  • Damage caused by dampness or condensation due to inadequate ventilation or improper operation of equipment such as humidifiers, dehumidifiers, HVAC, fans, etc.
  • Damage from homeowner, tenants and/or visitors including malicious damage.
  • Settling of land around the building or along utility lines, other than beneath the footings of the building.
  • Damage from excessive loads.
  • Damage from acts of God, war, riot, insurrection or civil commotion.
  • Damage by insects, rodents and mammals.
  • Damage from mould, mildew and fungus.
  • Bringing an existing home up to current Ontario or Quebec Building Code requirements.
  • Damage from municipal services or other utilities.
  • Outdoor amenities (e.g., pool, hot tub, water features, exterior bathrooms, etc.).
 

The Paragon Homes 5-Year Warranty does not replace any manufacturer warranties that may apply.

 

Plans and Architectural Design

 
It is strictly forbidden to build or reproduce, even partially, any Maisons Paragon Homes house plans/designs/engineering, including our website models, floor plans and elevations. Just as books, movies and songs, the copyright laws protect the intellectual property of architects and home designers by giving copyright protection on home plans and designs. This legal safeguard exists to protect all parties. The copyright laws prevent anyone from reproducing, modifying or reusing the plans or designs without permission of the copyright owner.
 
 
Copyright © 1988-2017 Maisons Paragon Homes Inc.
 
All rights reserved. No part of this user documentation may be reproduced or used in any form or by any means including graphic, electronic, photocopying, recording, taping, information storage and retrieval systems. Prior written permission from Maisons Paragon Homes must be obtained. Maisons Paragon Homes makes no representation or warranty with respect to the adequacy of this documentation. In no event shall Maisons Paragon Homes, its employees, its contractors, its distributors, or the authors of this documentation be liable for special, direct, indirect, or consequential damages, losses, costs, charges, claims, demands, or claim for lost profits, fees, or expenses of any nature or kind.